Due to unreliability of postal services, we have started sending Life Certificates to overseas pensioners through emails and found this method to be very effective. We are aiming to capture everyone living abroad this way by the end of this year. Consequently, we encourage all pensioners to update their email addresses with us where possible – this will allow us to send our pensioners not only the life certificates but also expiry notices in good time. Life Certificate can also be downloaded from this website, complete and have it verified through their nearest GVAC/DVAC/AWC; alternatively, pensioners living out of Nepal/India can also have their Life Certificates verified by the persons listed on the back page of the Certificate. Those in the UK can still renew it through Gurkha Welfare Advice Centres (GWACs) in Salisbury or Aldershot. However, pensioners in Nepal are required to visit their nearest GVAC/DVAC/AWC to have their Life Certificates verified as far as is practicable.
GVACs/DVAC are one-stop shops and hence, your first point of contact for everything you need. Please contact your nearest GVACs/DVAC to receive our services as shown below:
GVAC Kathmandu (BG Kathmandu)
(Standard Chartered Bank Services & ATM available)
Contact/Visiting Hours:
0900 – 1000 hrs
1030 – 1230 hrs
1330 – 1600 hrs
Telephone:
+977 1 4235322/23 (Pension Payment)
+977 1 4235324 (Records)
GVAC Pokhara (BG Pokhara)
(Standard Chartered Bank Services & ATM available)
Contact/Visiting Hours:
0900 – 1000 hrs
1030 – 1230 hrs
1330 – 1600 hrs
Telephone:
+977 61 567205/253 (Pension Payment)
+977 61 567251/230 (Records/UK Settlement))
GVAC Dharan (BG Dharan)
(BG Dharan (BGD) & Standard Chartered Bank Dharan)
(Standard Chartered Bank Services & ATM available)
Please note GVAC Dharan offices are in 2 places at present; Pension Payment element in Standard Chartered Bank Dharan; and Records & Settlement services at BGD. All 3 elements will move to a new purpose-built office at BGD by the end of 2024.
Contact/Visiting Hours:
0900 – 1000 hrs
1030 – 1230 hrs
1330 – 1600 hrs
Telephone:
+977 25 536992/93 (Pension Payment in Standard Chartered Bank Dharan)
+977 25 579189 (Records at BG Dharan)
+977 25 579190 (UK Settlement at BG Dharan))
Emails:
Pension Payment:
[email protected]
[email protected]
Records:
[email protected]
Settlement:
[email protected]
GVAC Butwal (AWC Butwal)
Contact/Visiting Hours:
0900 – 1000 hrs
1030 – 1230 hrs
1330 – 1600 hrs
Telephone:
+977 71 591136 (Pension Payment)
+977 71 591137 (Records/UK Settlement)
Email:
[email protected]
[email protected]
DVAC Darjeeling (DWT Darjeeling)
Contact/Visiting Hours:
0900 – 1000 hrs
1030 – 1230 hrs
1330 – 1600 hrs
Telephone:
+91 354 22 54965
+91 98320 39679
Email:
[email protected]
