Brigadier Rupert Evetts, Commander Household Cavalry said:
“To Jack’s family and friends, we offer our deepest and most heartfelt condolences.
Jack was just eighteen years old, a soldier with tremendous potential and enthusiasm, who showed a real passion for serving his country. There are no words that can adequately express how truly sorry we are for your loss.
The Army fully accepts the coroner’s conclusion and the failures identified in the Service Inquiry.
We failed Jack, and we failed you. For that, we are profoundly sorry.
Since receiving the Service Inquiry findings, we have worked to address every issue identified, across culture, behaviours and work practices, with the sole aim of improving the safety and welfare of all who serve.
We have so far delivered 26 out of the 36 recommendations and are making significant progress to complete the remainder as quickly and thoroughly as possible to ensure irreversible change.
What have we changed
We have reduced soldier workload, civilian staff now help maintain equipment, and only horses needed for ceremonial duties are left at London.
We have simplified kit preparation, with turnout standards clearly defined and duty rosters fairly shared.
We have and are continuing to strengthen leadership by appointing additional commanders and investing in training, creating a culture where personnel feel safe to raise concerns.
Living and working conditions at Hyde Park Barracks have been improved.
Changes have also been made at our training establishments.
We owe it to Jack's memory, and to Jack’s family, to ensure that lessons are not only learned but acted upon. No family should have to endure what you have been through. We remain resolute in our commitment to this work.”
Army action taken following Trooper Jack Burnell-Williams' death including:
Reduced workload
- · Additional leave granted and working time properly managed
- · Guard duty reduced, fewer soldiers on guard and less kit cleaning
- · 80 horses moved off-site, reducing care demands on soldiers
- · Non-essential tasks require senior approval
- · Other Army horse units now share the load
- · Security at Hyde Park Barracks handled by a separate team
Fairer workplace
- · Inspections confirm standard but no longer determine guard positions
- · QR codes for direct contact with Commanding Officers
- · More sport and Adventurous Training: 33 percent of fully fit soldiers took part this year
Increased staffing
- · 12 civilian kit cleaners in post; grooms expected by summer 2026
- · Unit granted Army Workforce Priority One for 2026, taking staffing to over 90 percent
- · New leadership positions created, improved selection criteria for senior leaders
- · All new Armoured Corps recruits offered the chance to serve in Household Cavalry Mounted Regiment
Improved living and working conditions
- · Over £20 million invested in Hyde Park Barracks including soldiers' accommodation
- · AI cameras reduce need for overnight stable guards
- · New dung chute removes manual handling, soldiers’ unpleasant working allowance
Managed Horse care
- · New digital system tracks horse welfare
- · Improved stable lighting supports horse behaviour
- · Basic Equine Training Course trialled centralised initial training
