We use cookies to improve your experience on our website and ensure the information we provide is more relevant. If you continue without changing your cookie settings, we will assume you are happy to accept all cookies on the Army website. You can change your cookie settings at any time.


Additional help following bereavement

There are many organisations and charities which exist to offer support in different areas, from bereavement counselling through to financial assistance. Here we have listed internal and external services with details and telephone numbers, should you wish to contact them. Website links, if available, are on the right.

Internal Services

Army Inquiries and Aftercare Support Cell (AIASC)
The AIASC provides a long-term link between bereaved families, the Army and the wider MOD. 
01264 385457
01264 381991
01264 381930

Joint Casualty and Compassionate Centre (JCCC) (24 hours)
The JCCC is responsible for certain procedures for Army personnel if they become notifiable casualties.
01452 519951

Service Personnel and Veterans Agency
0800 169 2277

External Services

Army Widows Association
Offers comfort, support and friendship to the widows and widowers of servicemen and women, and helps to resolve some of the difficulties faced after the death of their spouse.
01980 615558

Bereavement Register
You can use this service to stop unwanted junk mail to and cold calling for the deceased.
0870 600 7222

Charity caring for people bereaved or affected by serious injury in a road crash.
01484 559909

British Association for Counselling and Psychotherapy
For information on available local counselling Child Bereavement Charity Provides specialised support, information and training to all those affected when a baby or child dies, or when a child is bereaved.
01494 446648

Child Death Helpline
For anyone affected by the death of a child of any age, from prebirth to adult, under any circumstances, however recently or long ago.
0800 282986

Support service and helpline for children.
0800 1111

Citizens Advice Bureaux
Helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policy makers.
020 7833 2181

Compassionate Friends
An organisation of bereaved parents and their families offering understanding, support and encouragement after the death of a child or children.
0845 123 2304

CRUSE Bereavement Care
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss.
0844 477 9400

Directgov: What to do after a death
Website with advice and guidance on non-Service issues relating to a death.

Families' Activity Breaks
Activity holiday pilot scheme for bereaved Service families, run by the Ministry of Defence in partnership with the Youth Hostel Association.

Forces Childrens Trust
Charity devoted to helping dependant children that have lost a parent whilst serving with the Armed Forces.
01737 361077

Forces Pension Society
Fighting and campaigning for pension schemes for the forces and their families.
020 7820 9988

HM Revenue & Customs
Official website for the government agency which collects taxes and administers certain benefits.

Charity providing free advice to bereaved people on contentious deaths and their investigation.

Joint Service Housing Advice Office
Provides service personnel and their families with information and advice on civilian housing options.
01722 436575

Lady Grover's Fund
The Fund is a Friendly Society which provides financial assistance for medical and home help expenses incurred by dependants of officers.
0845 873 7161 or email ladyg@oaed.org.uk

National Association of Widows
Charity offering support, friendship and understanding to men and women who have lost their partners through bereavement.

The Probate Service
An explanation of Probate, and an introduction to The Probate Service.

Charity providing support for victims of road crashes.
0845 4500 355

The Royal British Legion
Charity caring and campaigning for the serving and ex-Service community.
0808 802 8080

Samaritans provide confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.
0845 790 9090

SSAFA Forces Help
Provides help and support to those who serve or used to serve in the Armed Forces.
020 7403 8783

SSAFA Forces Help Housing Advisory Service
Free, confidential and impartial guidance on housing law and housing-related issues.
020 7463 9398

Survivors of Bereavement by Suicide
Exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.
0844 561 6855

Victim Support Scheme
Charity which helps people affected by crime.

War Widows Association of Great Britain
Charity working to improve the conditions of War Widows and their dependants.
0845 241 2189

Winston's Wish
Offers practical support and guidance to families, professionals and anyone concerned about a grieving child.
0845 203 0405