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Transition to civilian life

If you are a service leaver hoping to settle in Wales and looking for advice and support in this time of change for you and your family then you are in the right place. Here you will find links to information from resettlement entitlements or redundancy arrangements and all the useful points of contact around Wales in the realms of the five pillars of transition.

Soldier to civilianArmy Transition Wales exists to signpost you and your family to the help and support you need. Furthermore it is hoped that the site will also be a source of inspiration and ideas for you to consider your options for the future.

Transition is seen as having five major pillars:

  • Employment – for the Service leaver
  • Education – for the Service leaver and their family
  • Health – for the Service leaver and their family
  • Housing – for the Service leaver and their family
  • Welfare – the well-being of the Service leaver and their family

Transition and resettlement support is delivered by a number of agencies including the brigade's Transition team - email: 160X-Transition-GroupMailbox@mod.uk, Army Education Centre staff (especially the Individual Education and Resettlement Officer) and staff at the ten regional resettlement centres operated by the Career Transition Partnership (CTP). Follow the quick links on the right to find helpful information and advice.

In addition, the Army Welfare Service, Service charities and the Hives all make a big contribution to informing and supporting Service leavers and their families through this significant change in their lives.

Welsh Government Package of Support for the Armed Forces Community in Wales

Wales statistics: useful source of statistics for Wales from schools to crime


The Army Welfare Service (AWS) is a confidential welfare support service for servicemen and women and their families wherever they are located. The Army Welfare Service has three main tasks: Community Support, Personal Support and the HIVE information service.

Within the Chain of Command, the Unit Welfare Officer (UWO) is often the first point of contact for serving personnel who need assistance with welfare issues. Both of these agencies have a range of contacts who are able to provide support and ensure that you continue to receive assistance, if needed, once you have left the Army.

In addition, there are many ex-Service organisations which exist to provide support for veterans should you meet obstacles after discharge. Your Regimental Association is a useful starting point and there are a number of national and local groups that will provide help across a range of issues if you contact them and explain that you are an Army veteran.

Army Welfare Service (AWS) contact details

The Army Welfare Service (AWS) provides confidential support for serving married and single personnel and families with any personal or family difficulties. They can be contacted here:

Telephone: 01980 615975

Email: AWS-Welfareinformationservice@mod.uk