We use cookies to improve your experience on our website and ensure the information we provide is more relevant. If you continue without changing your cookie settings, we will assume you are happy to accept all cookies on the Army website. You can change your cookie settings at any time.


Transition to civilian life

38 (Irish) Bde is primarily concerned with service leavers who are wishing to resettle within Northern Ireland (Co Antrim, Armagh, Down, Fermanagh, Londonderry and Tyrone). Our aim is to ensure that the service leaver is given all the relevant information needed, to make an informed choice allowing the smooth transition into civilian life.

Soldier to civilianTransition is based upon the five pillars of resettlement Employment, Education, Health, Housing and Welfare. Northern Ireland specific Information in relation to each of these areas can be accessed via the links set out below.


For those service personnel who are returning to Northern Ireland following an extended period away, discretion is key and soldiers are reminded of the residual terrorist threat which is still extant.

Transition Process

The process of Transition to Civilian Life is broken down into 3 lines:

  • 1st Line – Unit Resettlement Staff (information and administration support)
  • 2nd Line – Individual Education and Resettlement Officer (IERO) located with your local AEC (advice and guidance on the resettlement package)
  • 3rd Line – Provided by Career Transition Partnership (CTP) (transition workshops, resettlement training advice and employment consultancy)


The Northern Ireland Veteran’s Forum was established in Mar 13 with the specific aim of coordinating and de-conflicting the services provided by the various welfare organisations and charities operating across Northern Ireland.

Still in its infancy the Forum is co-chaired by the Chairman of SSAFA and the Director of the UDR and R IRISH (HS) Aftercare Service and its membership includes the key organisations listed below:

UDR and Royal Irish (HS) Aftercare Service - Medical, vocational, welfare and benevolence support to former UDR and R IRISH (HS) personnel and their families: Tel 028 9042 0145

SSAFA Life long support for our forces and their families – Support and signposting for veteran’s and in service personnel: Tel Civ 02890 32 7740

SPVA (Service Personnel and Veterans Agency) - Provides links to the 'Service Leaver’s Pack' offering guidance and advice prior to and after leaving Regular Service: Free Helpline Tel 0800 169 22 77

The Royal British Legion - Welfare Services for serving and ex-serving personnel and families. Resettlement grants, debt and pension advice: Tel 0289032 1683

Army Benevolent Fund The Soldiers' Charity - Lifetime support for serving soldiers and veterans. Guidance with medical, technical and financial support: Tel 028 9081 7510

Combat Stress (NI) - To provide assistance to men and women of all ranks suffering from psychiatric disability who have served in the Armed Forces or Merchant Navy: Tel 028 9026 9990

Army Welfare Service (AWS) contact details

The Army Welfare Service (AWS) provides confidential support for serving married and single personnel and families with any personal or family difficulties. They can be contacted here:

Telephone: 01980 615975

Email: AWS-Welfareinformationservice@mod.uk

Further information or queries can be addressed to the 38 (Irish) Bde SO2 Transition

Telephone: 02892 263 906

Email: 38X-Pers-Transition-SO2@mod.uk

To Register and Book CTW or Career Consultant interview call 0203 162 4410
For Employment Support call 0121 236 0058

The initial point of contact remains the Unit Resettlement Officer (URO). It is vital that a leaving soldier engages as early as possible with the URO so that a resettlement plan can be agreed and any specific needs addressed.