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Welfare officer introduction

We aim to provide a confidential welfare support service that is responsive to the needs of soldiers, families and the chain of command, fulfils statutory requirements and helps to maintain the operational effectiveness of service personnel within the Regiment.

To meet this aim The Welsh Guards Welfare Office will provide primary support to soldiers and their families to help alleviate the problems associated with military service.

How can we help?

There are five key work areas for the Unit Welfare Office:

  1. Aiding Social Integration - To help individuals and families settle into their new surroundings.
  2. Providing a helping service - UWO staff are not counselors. Nevertheless, by applying appropriate training coupled with experience gained within and during our military careers our staff can provide a confidential and helpful support service.
  3. Providing information about the Army and Unit - Keeping our families informed of what is going on in the Army and the Unit.
  4. Supporting individuals and spouses during periods of separation - Separation from familiar locations, families of origin, spouses, partners and children is an inevitable feature of Army life. The UWO plays a critical role in enabling individuals and families to manage this separation in the best possible way.
  5. Liaising with other Army and associated agencies - The key agency for the UWO is the Army Welfare Service (AWS). However we also liaise with other agencies:
  • Army Welfare Service - Local Welfare and Social Services Advice Centres / Local Medical Centres.
  • Carillion Amey - Hand over / Take over of service family accommodation.
  • Housing - Local Housing Authorities associations.
  • UK Social Welfare Agencies - Department of Social Security, Social Services, Probation Services etc.
  • Child Support Agency (CSA) - Forces Focal Point.
  • Benefits - Working Families Tax Credit, Child Benefit, Sure Start Maternity Grant etc.
  • Service Children's Education - Department of Education - Department and Emloyment, Local
  • Education authorities, Local Schools etc.
  • Immigration and Nationality Department - Visa's and Nationality information.
  • Citizens Advice Bureau.

Unit welfare team

The team is vastly experienced with many years service in the Welsh Guards, we have two offices, one for the families within the married quarter area and another in camp for the single serving soldiers. Remember we provide for all, single serving soldiers, single parents and married couples. If we don't know the answers we know someone who does.

Contact the welfare team by filling out and submitting this email form

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